8:37:40 PM John reprints an excellent article on why knowledge management makes no sense but knowledge sharing does. That lines up with Peter Drucker's oft-quoted remark, "If you can't measure it, you can't manage it".
4:32:09 PM Based on this and my soon-to-be-dog-eared copy of Jakob's Usability Engineering, I should be good to go. This I'll have to pass on since the $45K is better spent on a couple new cars. Now where did I put that shingle-generator...?
9:03:39 AM Back at HQ (aka the spare bedroom) after a week in Toronto. Thanks to everyone who came out for the courses. And thanks to Brent for hooking me up with the BlogChat beta - unfortunately I didn't have time to get it deployed. I will do that this week!