Now I buy computer books when I need to learn about something. It's an unbelievably cost-effective way to learn. Classes drain your time, and they're not tailored to you. I have begun to come to this same conclusion, with Microsoft course being particularly unsatisfying. The best thing to be said about a class is it does force you to invest your time.
... never teach anything before it's asked for. Since I have many opportunities to explain technology in my position, this struck as a profound statement. I have to remember that the logical beginning-to-end explanation is not necessarily what someone wants to hear.
if you want to add an appointment to your address book, on the Palm you can just write it onto the line that says "1:00." You write, "Lunch with Bob." In the Microsoft pocket PC operating system, you tap the line, you tap a new button, a dialog box opens up, you write in the name of the appointment, choose an ending time, and then click "Okay." So it's five taps instead of zero. No one would ever ask for that if they had a choice between five taps and just writing it in on the 1:00 line. Nobody. So clearly, they are not asking the right questions. What is there to add, expect that as much as I love to hear Microsoft stories, this certainly applies to anyone involved in software.
