The Instant Messaging Invasion GARRINGREEN HOTSPOT -- Some analysts predict that the Instant Messaging world will become like telecom, with AOL, Mocrosoft and Yahoo as major carriers. - IM handles pesky oneliners that clutter inboxes.
- Superquick file transfers happen with IM, albeit with some security concerns.
- AOL, Yahoo, and Microsoft have a combined total of 102m IM users, according to comScore Media Metrix.
- All the major IM players have corporate IM functionalities, including Yahoo Messenger Enterprise Edition, AOL's Emterprise IM Serivces, and MSN Messenger Connect.
- Microsoft's Real-Time Collaboration is a sweet package that connects IM, e-mail, phones and web conferencing on the same platform.
- IBM's Sametime has captured 73% of the enterprise IM market.
Some of the arguments against IM sound like the ones made against Internet browsers, e-mail and the telephone in the workplace. But can anyone work without any of those? Christine Chen: "The IM Invasion" in Fortune, May 26, 2003 x_ref15
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