Blythe's Recorded Reflections
"If you can't describe what you are doing as a process, you don't know what you are doing." W.Edward Deming


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Wednesday, April 10, 2002
 

Connecting Systems Thinking & Knowledge Management?

If you take the following statements to be true:

A - The definition of Knowledge Management is Information + Context + Goal.

B - The definition of a system is considered to be a collection of organized and arranged parts that interact together to function as a whole.

C - Systems thinking addresses three levels of explanation for a system
1 - The event "There was a robbery last night at 7-11"
2 - The pattern of behavior over time "Robberies over the past 3 months have increased"
3 - The systematic or structural causes of behavior "Job loss, poverty, police persence and other variables have impacted the number of robberies"

Then does it makes sense that within systems thinking:
A - the event is considered information or data
B - the pattern of behavior over time is contextualized information, and
C - the goal is to determine the structural causes of behavior.
If the event and pattern of behavior over time combine to help reaach the goal of determining the structural cause of behavior, and this together is knowledge management.

I found this connect interesting because systems thinking is a methodology for crafting strategy, diagnosing issues, business planning, and contingency scenario planning - areas that are the professed targets of ambitious knowledge managers. So could it be that this is in fact a knowledge management process?

 


12:00:15 AM    



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