Blythe's Recorded Reflections
"If you can't describe what you are doing as a process, you don't know what you are doing." W.Edward Deming


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Tuesday, May 07, 2002
 

Process Management Software

Haven't blogged for a while - had some technology difficulties not related to Userland - Computer crashed and burned. Now it is alive and well - I think.

I found the conversation last week about tools an interesting one. Specifically as related to my project - building a portal for process information that can become woven into the tools users already use to do their jobs.

I found a product by Nimbuspartners (UK firm www.nimbuspartners.com) called Control that has a very cool product but I am wondering who else plays in this enterprise process management space. We need to evaluate other players in this space.

The coolest piece of this software is the ability to enter assumptions about the cost of time and the time it takes to do tasks and to model costing for resources - a very important feature for service processes. It also seems to allow for authoring of process maps as web-pages that could be put on our interanet portal so that we do not have ot worry about end-user licenses but just the authoring licenses - so it could be a very inexpensive way to communicate and support process changes.

 

 

 


6:08:09 PM    



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