Install the Windows XP Support Tools (XP Pro). The Windows Support Tools are located on the Windows XP CD. These tools are normally used by technical support or more experienced users to troubleshoot and resolve various problems. The support tools are not installed with Windows XP. If you want access to these tools, you must complete the steps below. Once you do, a Windows Support Tools folder containing the different tools is added to the Start Menu….
By rss_feedback@lockergnome.com (Diana Huggins). [Lockergnome's Windows Fanatics]