elearningpost has posted a nice link here connecting case studies to knowledge management. Seems obvious, but I had not really thought of it that way before. And I am working with lots of case studies...!!!
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Cases as a knowledge management tool.
Gilbert Probst has been pushing cases as effective KM tools since long now. He even has an entire chapter devoted to it in the widely popular KM reference -- Knowledge Management Case Book. I think he's got a point here. Cases are in line with After Action Reviews as means of not only distilling what happened but also for creating and more importantly reusing knowledge (in the appropriate form). I feel that such forms of knowledge objects, where the authenticity of the contexts is preserved have a much better chance of being used and reused. Guess what I mean is that knowledge objects should be narratives. This is also Probst's argument -- cases are narrative tools: "If we read the case report as a narrative, and consider the images, metaphors and character descriptions, we find a layer of meaning containing knowledge that would otherwise remain hidden or implicit."
Probst's paper on cases is here (PDF file). You can also access other gems from where this came from -- Geneva Knowledge Form. [elearningpost]
1:44:04 PM 
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