Dissertation (Appendix)

A number of studies underlie the text of this dissertation the most significant of which are the most recent business studies undertaken by the writer in his consultative role in business. These include:

“Simplification of chequing services”, Westpac (WBC) 1991. Chequing services and their simplification through electronicising processes.

“Implementing an Internet banking solution”, Commonwealth Bank (CBA), 1996. Focus on provision of an Internet banking service.

“A global electronic banking facility”, Australia and New Zealand Banking Group (ANZ), 1996. Focus on habits of banking public and electronic opportunities.

“Extending electronic information services”, Australian Associated Press (AAP), 1996.

“Hiring electronic composers: a guide to hiring in an electronic era”, Web Australia (WA), 1995.

“The way we work”, Web Australia (WA), 1996.

“Making Meaning Electronically”, Roads and Traffic Authority (RTA), 1994.

“Working in a consultative role electronically”, Design Dimensions Pty Ltd (DD), 1994.

“Building and maintaining a fleet management system”, Roads and Traffic Authority (RTA), 1993-4.

“Training electronic experts”, Quoin Technology Pty Ltd (QT), 1993.

“Documentation: an old world ”, Aspect Technology Pty Ltd (Aspect), 1993.

“Survey of required documentation”, AWA Limited (AWA), 1994.

Survey

The text of the survey reported in chapter 3 is as follows:

Survey

Thank you for your patience. Your time to complete this survey is most appreciated. Please complete the survey and forward to the end of your row before the lecture begins.

This study is part of a post-graduate degree study and will be most helpful in providing background to a study of the culture(s) of computer use. In some cases more than one selection can be made in the multiple choice questions.

1. Which of the following statements best describes the way you think about your computer:

a) It is a calculation machine saving time and energy by crunching numbers

b) It is a machine in which worlds can be built and things can be virtually real

c) It is a machine that holds documents, drawings and other things in suspension while a human can try various alterations.

2. What do you mostly do on your computer?

a) use spreadsheet programmes

b) use word processing and other document programmes

c) use database programmes

d) use drawing, animation and modelling programmes.

3. Describe in your own words the metaphor you use to work on the computer. Help me understand the metaphor by describing the tools you work with and the tasks you undertake:

__________________________________________________

4. When you work using a computer as the main tool, do you:

a) plan what you are going to do on paper first

b) start working in a planning programme on your computer first

c) begin right into the composition of the document, drawing or spreadsheet

d) begin by cutting and pasting from other texts first then patching them together with your own text

5. When you are working on the computer, do you:

a) work from beginning to end of composing the computer text, then come back and edit

b) work here and there through the document

c) cut and paste, write a little, cut and paste

d) construct all the headings first to create a structure for the text then fill in the details later

6. In your own words, tell how you go about starting, working on and completing a computer job:

__________________________________________________

7. When you work on a task on the computer do you normally use:

a) only one programme at a time

b) two programmes such as a drawing programme and a word processor

c) more than two programmes but less than four

d) four or more.

8. When you work with programmes on a computer:

a) the programme(s) are set or joined by other people

b) the programme(s) are set or joined by myself

c) both the above

9. When you learn a new programme you find it best to learn:

a) in a training session with three of more people

b) in a one-on-one training session

c) by using the programme myself

d) by using the programme when solving a problem or working on a real job.

10. In your own words describe what you do to learn to use and prepare a new programme for a current task:

__________________________________________________

11. How long have you been using a computer as a tool for completing your work:

a) ___ years

b) ___ months

c) ___ weeks.

12. What is your job title:_____________________________

13. How many hours a day do you work on a computer? __ hours.

14. At what age did you first use a computer? _____ years old.

BACK TO ELECTRONIC CONTENTS PAGE

Studies

Survey