Listening to customers
Jon Udell wrote yesterday that he has a hunch that "combination of easy-to-create blogs and easy-to-create narrated screen videos could put users in charge of software marketing, education, and training" (http://weblog.infoworld.com/udell/2004/03/23.html#a951).
I'm just off a webinar (description here) where I listened and watched while Damian Myles, a senior architect from Clerical Medical, described how and why he chose Entrust for identity management, and how he deployed Vordel's products alongside Entrust's Secure Transaction Platform in order to apply access control to his company's Web Services. This webinar is being archived on the Entrust site, so if you want to see first-hand, from a customer, about how Entrust and Vordel secure Web Services, take a look yourself. 
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