Chicago Library System: Chat/IM

Digital Reference Site:

For those interested in Digital Reference, check out the Teaching Librarian created and maintained by Stephen Francoeur of Baruch College.

A List of Collaborative Live Reference Services [The Virtual Acquisition Shelf & News Desk]

The above is a news item on Bernie Sloan's compilation of live reference projects. Is your library on his list?

Bernie Sloan has also put together this bibliography on digital reference services.

Virtual Reference Desk Conference:

Virtual Reference Desk (VRD) Conference, "Charting the Course for Reference: Toward a Preferred Future" will be held in Chicago from Nov. 10-13. This year's theme focuses on planning and direction based on experience, research or trend analyses.

Last year several librarians from CLS member libraries attended the conference, whose theme was "Setting Standards and Making It Real," in Orlando, FL. They came back with really great ideas that enabled CLS to put together a more local follow-up in the spring (March 1, 2002), entitled "Electronic Reference Tools Symposium."