Des Moines Register Story on Lean Process

Des Moines Register on October 31, 2004 (Sunday) has a story on business process improvement. The story describes how hospitals and other firms are applying "Lean" principles to improve their business processes. It is heartening to know that finally Iowa businesses are catching up to the phenomenon. At Iowa State University, in my MBA class on Business Process Management (MIS 538) we have been teaching business process management issues including business process improvement and lean principles for a number of years now. Students from different backgrounds and industries have applied these techniques and concepts to improve processes at their firms.

Last update: 4/4/2005; 10:50:51 AM.