Moon Musing: Susan Heathfield's Weblog
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Saturday, June 21, 2003
 

Build a Performance Culture

Today, since I am working on goals in one client organization, and one of the goals is to build a performance culture, I have some ideas to share. To create a performance culture you need:

Performance Development Plans (PDPs) in place and working to develop staff and accomplish goals.

 

Communication and training so all staff are told what we are going to do (our goals, objectives, and progress), and their role in contributing.

 

Communication, training and PDPs so every staff person knows exactly what is expected from them.

 

Consequences for good and bad performance:

 

  • Good:  variable pay system; reward and recognition system; effective benefits
  • Bad: progressive discipline; Performance Improvement Plans; pay impact

 Coach managers in all of the above.

 

Performance Development Resources

 

Warmly,

 

Susan


12:48:14 AM   Build a Performance Culture     comment []


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