Volunteer Work
I'm currently volunteering for three organizations: SMART (Start Making a Reader Today, a literacy program for 1st through 3rd graders), answerland.org (an online reference service), and at the Cornelius Public Library (assigned to various special projects).



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Adventures of an InfoMage in Training

Tuesday, September 30, 2003
 


I had what I would call my first successful session with a patron at answerland.org. I'm still having major connectivity issues with the hosting site but I actually helped someone tonight. And I didn't know the answer either. Thank goodness for Google's ability to do site searches. I figured out where the patron could login and what his default password was -- all for a library I've never been to! :-)
8:35:37 PM      comment []    trackback []


Thursday, September 18, 2003
 


You can read all about it here (for up to two weeks).


1:52:53 PM      comment []    trackback []


Wednesday, September 17, 2003
 

Well, other than ongoing connectivity problems I have with the virtual reference hosting folks, it didn't go too badly at answerland.org. I had two clients: the first wanted to know how to view the available movies and CD's that the library had and the second wanted to what the status code of "problem shelf" meant. I didn't know the answer to the second and it took me far too long to answer the first (but I think I finally did if s/he managed to see the last URL I sent across the wires). Either way, they both left their email addresses for follow-up.

No, it was much more challenging to stay connected by re-logging in every 3-7 minutes. :P

 


8:55:36 PM      comment []    trackback []



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