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Raw Data: cc: of e-mail thread with Good's PR (I originally replied to a pitch)
From: Mariam Sughayer
Sent: Tuesday, January 25, 2005 11:23 AM
To: David Berlind
Subject: RE: Good Technology Announces GoodAccessT
Hello David,
Here’s official comment from Good Technology’s Chief Service Officer,
Jill Norris. "We did experience an outage this morning. There was a
problem; we've corrected it and reestablished service and we do not
expect this problem to recur."
BTW, would you be interested in doing a briefing with Good’s CEO Danny Shader? Let me know.
Thanks,
Mariam
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From: David Berlind [mailto:David.Berlind@cnet.com]
Sent: Monday, January 24, 2005 10:34 AM
To: Mariam Sughayer
Subject: RE: Good Technology Announces GoodAccessT
Thanks Mariam,
On another note, what's going on today at the Goodlink
datacenter. Looks like you guys are down. I need an on the record
comment?
David
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From: Mariam Sughayer
Sent: Monday, January 24, 2005 12:33 PM
Subject: Good Technology Announces GoodAccessT
Hello,
Below please find today’s significant Good Technology
announcement. Good will be partnering with several companies such
as Seibel, Oracle, palmOne, among others to bring enterprise
applications to handhelds. If you’d like to speak with a company
executive please let me know and I’d be happy to set something up.
Also, a live webcast of a press conference happening today can be
accessed through this link at 11:00am PST/2:00pm EST.
http://www.good.com/webcast/
Thanks,
Mariam Sughayer
PHONE NUMBER REDACTED
FOR IMMEDIATE RELEASE
Good Technology Delivers Enterprise Applications to Your Handheld with GoodAccess™
Increases Productivity and Customer Responsiveness by Delivering
Applications to the Point of Business on the Handhelds and Networks
Enterprises Prefer
SANTA CLARA, CA—January 24, 2005—Good Technology, Inc., the leader in
wireless handheld computing software and service for the enterprise,
today announced GoodAccess™. GoodAccess securely extends Oracle,
Siebel, salesforce.com and custom mission-critical enterprise
applications to mobile professionals on a broad range of Palm-,
PocketPC- and, in the future, Symbian-powered handheld devices. Using
GoodAccess, mobile professionals—from field sales and service employees
to retail managers adjusting prices in store aisles—can improve
customer responsiveness and be more productive at the place and time
business is conducted. Further, corporations can increase ROI from the
major investments they’ve already made in-behind-the firewall,
enterprise systems by delivering them to the point of business. Good
Technology will demonstrate GoodAccess live today alongside partners
and customers at 11:00 a.m. Pacific Time/2:00 p.m. Eastern Time. The
live and recorded Webcast can be accessed at
http://www.good.com/webcast/.
GoodAccess is an industry-standards-based platform for rapidly
developing and deploying mobile applications. Leveraging the same
infrastructure as GoodLink™, Good Technology’s award-winning wireless
messaging software and service, GoodAccess connects mobile
professionals to enterprise applications residing behind the firewall
through a secure transport layer and standards-based integration.
"As a rapidly growing medical device company, Kyphon is striving to
make data-driven decision-making a way of life," said David Schummers,
director of process excellence at Kyphon, a company specializing in
medical devices for spinal fracture repair. "Our global sales force is
in the field with the world's leading spine specialists every day and
needs to capture complex information with precise accuracy. GoodAccess
enables our sales organization to input detailed product usage
information into backend systems in real time, allowing us to better
understand, analyze and predict the rapidly changing dynamics of our
market place. GoodLink and GoodAccess are becoming an important link
between our mobile field force and our corporate headquarters."
GoodAccess and Above All Studio™ for Rapid Wireless Application Assembly
Most companies today have a variety of applications that drive their
business. For mobile professionals to be truly productive, they must
have real-time access to the numerous, disparate enterprise
applications that exist within the organization. For instance, a mobile
sales professional must be able to access his CRM solution to manage
client contacts, and also needs access to finance, ERP, and customer
support systems to process an order. An effective mobile solution will
extend the same integrated, single-point-access to applications that
users have at their desktop to mobile devices outside corporate walls.
The best way to achieve this integration is through the assembly of
composite applications. Together, Good Technology and Above All
Software make this possible.
The GoodAccess platform is tightly integrated with GoodLink, includes
GoodAccess client and server software and service, and is packaged with
the Above All Studio™ from Above All Software,
www.aboveallsoftware.com, the first GoodAccess Certified™ partner.
Using the Above All Studio and GoodAccess, businesses can quickly
assemble and deploy integrated, composite wireless applications that
combine data and functionality from multiple systems such as order
management, product catalogs, invoicing and messaging, for an
integrated experience that emulates the natural business process of the
user. The Above All Studio connects to corporate backend systems
through standards such as web services and ODBC, as well as other APIs,
and reduces the cost of assembling and deploying integrated composite
applications.
This new, flexible approach allows enterprise customers to transform
existing IT investments into rapidly assembled, high-impact business
systems that can be deployed simultaneously to desktop and mobile
environments.
“Companies have invested millions of dollars in enterprise
applications, yet they are challenged to extend the critical
information residing in these disparate systems to mobile professionals
in an integrated and cost-effective way,” said Roger Sippl, CEO of
Above All Software. “We are excited to partner with Good Technology to
empower enterprises with a Web services-based composite application
assembly studio that eliminates the need for costly, time-intensive IT
coding and purchase of point applications from multiple vendors.
GoodAccess and Above All Studio provide an integrated system that helps
mobile enterprises be more nimble in today’s competitive business
environment.”
GoodAccess Is Intuitive for the End User and Easy to Manage for IT Professionals
Mobile professionals take advantage of a powerful, intuitive user
experience that optimizes enterprise information for the handheld while
retaining workflows, navigation, and features familiar to desktop users
including:
Multitasking. GoodAccess queues information requests that require
communication with the backend system. Background processing allows
users to proceed with other activities such as responding to email and
downloading attachments.
Offline capability. Users can save information and then view it when they’re offline or out of coverage.
Folder structures. Users can organize information according to their
individual preferences. Customized categorization enables quick access
to information.
Broadcasting/Push-to-handheld. GoodAccess enables time-sensitive
updates such as leads, sales reports and customer service issues to be
pushed to handheld devices.
Choice and flexibility. Users can choose the handhelds that work best
for them and the carriers they prefer, including Wi-Fi, 2.5G and 3G
networks.
IT administrators manage wireless applications with lower cost of ownership, leveraging:
· Advanced end-to-end
security. Like GoodLink, the GoodAccess platform provides AES
encryption, SSL, advanced password security, and the ability to
remotely erase Good applications and data if a handheld is lost or
stolen.
Secure Over The Air (Secure OTA™) administration. Secure OTA management
enables IT to setup, update, and push GoodLink and other third party
applications to handhelds wirelessly; IT never has to touch devices and
users never have to part with them.
· Industry
standards-based integration. A single, common platform unifies
administration and transport across multiple applications (messaging,
CRM, ERP, SCM, BI, Intranet, etc.), multiple devices (Palm, Pocket PC,
Symbian) and multiple networks (2.5G and 3G).
“Today, the customer-facing professionals who require access to
enterprise information are increasingly working away from their
computers,” said Sue Forbes, vice president, marketing, Good
Technology. “With GoodAccess, mobility and access to critical
business systems are no longer at odds. Organizations can now make
leaps in productivity and customer service by empowering sales, field
service and other mobile professionals with continuous access to the
information they need—at the point of business.”
Availability and Pricing
GoodAccess is currently available for sale through Good’s direct sales
force and select value added resellers (VARs) in the United States and
Western Europe. For pricing information, please call
1-866-7-BEGOOD and select the option for sales, or e-mail
sales@good.com.
About Good Technology
Good Technology is the leader in wireless handheld computing software
and service, using industry standards to provide the corporate
applications enterprises need on the handhelds they choose over the
networks they prefer. The company’s GoodAccess and GoodLink products
extend mission-critical enterprise applications—including Microsoft
Exchange, Oracle, salesforce.com and Siebel—to mobile employees when
and where they need them, using end-to-end AES encrypted,
FIPS-certified security, and cradle-free, real-time synchronization.
GoodLink and GoodAccess are combined enterprise software and service
that run on a variety of devices and networks, freeing customers from
vendor lock-in, and allowing maximum flexibility. Good Technology is
located in Santa Clara, California. For more information call
1-866-7-BEGOOD and select the option for sales, e-mail sales@good.com
or visit www.good.com.
Press Contacts
Reena Mukamal, Good Technology, CONTACT INFO REDACTED
Meghan Butler, Horn Group for Good Technology, CONTACT INFO REDACTED
Mariam Sughayer
Horn Group, Inc.
PHONE NUMBER REDACTED
www.horngroup.com
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